Should I register my child in the nursery before the birth?
We recommend signing a contract before the birth so that the spot can definitely be reserved for you. After the birth, a contract amendment is made with the child’s official data.
Do you have a waiting list?
We don’t have a waiting list. Once the contract is concluded, the space for your child is reserved.
When does the baby rate switch to the normal rate?
The following month after reaching 18 months.
Do kiana nurseries have company holidays?
Our nurseries are open all year round. The nursery is only closed on public holidays.
Do kiana nurseries also have subsidised places?
Yes, depending on location and income. In Winterthur, an application for subsidies can be submitted to the city hall. The link can be found at the Winterthur location. In the cantons of Lucerne, Aargau, and others, you can apply for childcare vouchers from your municipality of residence. If you have any questions about the applications, please do not hesitate to contact us.
What payment options do I have?
You can either deposit the invoices with the pre-printed payment slip or set up a standing order. To set up a standing order, you can use the reference number of the last payment slip of the monthly invoice. If you have any questions, please contact: email@example.com.
How are the monthly invoices sent?
They are sent by post or email.
How can I increase or reduce the number of days of care?
By logging in to the online portal with your login details and easily making the change. The reduction must comply with the notice period of three months from the end of the month. An increase is possible immediately as long as space is available.
Can I take my child to the nursery on additional days?
Yes, if occupancy permits. The additional days will be invoiced separately without a discount and can be booked via the online portal.
How is the factor 4.3333 calculated?
The factor 4.3333 corresponds to the 52 weeks we are open in the year, spread across 12 months. 52 ÷ 12 = 4.3333.
Do kiana nurseries offer any discounts?
We have a sibling discount of 10% starting from the second child.